Privacy Policy

Introduction / Who We Are

This Privacy Policy applies to Arcadehive ("Arcadehive", "we", "us", "our"), the operator of arcadehive.games-1 (the "Site"). This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and applicable data protection regulations.

Arcadehive is a free-to-play social casino entertainment platform. We do not offer real-money gambling. No deposits, withdrawals, or financial transactions of any kind take place on this Site. All gameplay uses virtual coins which have no monetary value.

Data Fiduciary: Arcadehive, contact@arcadehive.games

What Data We Collect

When you register an account or use the Site, we may collect the following personal data:

• Email address — provided during registration
• Password — stored in hashed/encrypted form; we never store your plain-text password
• Usage data — pages visited, games played, session duration, device type and browser (collected automatically via server logs)
• Cookie data — see our Cookie Policy for details

We do not collect: financial data, payment card information, government identification, or any sensitive personal data as defined by the DPDP Act.

Purpose of Data Collection / Lawful Basis

We process your personal data solely for the purposes stated below:

• To create and manage your player account
• To deliver the free social casino gaming service
• To send transactional emails (e.g. account confirmation, password reset)
• To improve the Site and user experience through aggregated usage analysis
• To enforce our Terms of Service and ensure platform security

Your data is processed only for the purposes stated in this policy and for no other purpose.

How We Use Your Data

Your email address is used to identify your account and send essential communications. We do not use your personal data for automated profiling or targeted advertising. We do not sell, trade, or rent your personal data to third parties.

Cookies & Tracking Technologies

Arcadehive uses cookies to maintain your session, remember your cookie consent choice, and improve Site functionality. We do not currently use any analytics tracking services. No analytics or advertising cookies are set without your explicit consent. For full details, please see our Cookie Policy.

Third-Party Services (Analytics)

This site does not currently use any analytics tracking services. No analytics cookies are set. Should analytics be introduced in the future, this policy will be updated accordingly and users will be notified. You may manage your general ad preferences at https://adssettings.google.com.

Data Retention

We retain your account data for as long as your account is active. If your account has been inactive for 12 months, we may delete your account data. You may request deletion at any time by contacting us at grievance@arcadehive.games.

Data Sharing with Third Parties

We do not sell your personal data to third parties. We may share data with:

• Hosting and infrastructure providers — who process data strictly on our behalf under data processing agreements
• Law enforcement or regulators — where required by law or to protect the rights and safety of users

Your Rights Under the DPDP Act 2023

Under the Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal:

• Right to Access: You may request information about the personal data we hold about you.
• Right to Correction and Erasure: You may request that we correct inaccurate data or erase your personal data where we have no lawful reason to retain it.
• Right to Nominate: You may nominate another individual to exercise your data rights on your behalf in the event of your death or incapacity.
• Right to Grievance Redressal: You may raise a complaint with our Grievance Officer (see below).

To exercise any of these rights, email us at grievance@arcadehive.games. We will acknowledge your request within 48 hours and resolve it within 30 days.

Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), we have designated a Grievance Officer to address any concerns or complaints regarding the processing of your personal data.

Grievance Officer: Arcadehive Privacy Team
Contact: grievance@arcadehive.games
Response time: We will acknowledge your grievance within 48 hours and resolve it within 30 days.

Children / Under-18s

Arcadehive is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that an account belongs to a person under 18, we will promptly delete that account and all associated data. If you believe a minor has registered, please contact us immediately at contact@arcadehive.games.

Entertainment Only

Arcadehive is operated solely for entertainment purposes. No financial data is collected. No deposits, withdrawals, or real-money transactions occur on this platform. All virtual coins are for entertainment use only and have no monetary value.

International Transfers

Your data may be processed by our hosting infrastructure providers in jurisdictions outside India. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with the DPDP Act 2023.

Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

Contact Us

For general privacy enquiries: privacy@arcadehive.games
For grievances and DPDP Act rights: grievance@arcadehive.games